A worldwide survey of base process activities towards software engineering process excellence

A survey has been designed to seek the practical foundation of base process activities (BPAs) in the software industry and to support research in modelling the software engineering processes. A superset of BPAs compatible with the current software process models, such as SPICE (ISO 15504), CMM, ISO 9000 and BOOTSTRAP, were identified for the construction of the questionnaires. This paper reports the survey findings on BPAs in software engineering processes. A summary of the current software engineering process techniques and practices modelled by 83 BPAs in 10 processes and three categories is given. Each BPA is benchmarked on attributes of mean importance and ratios of significance, practice and effectiveness. Based on the benchmarks, and by comparing with the current practice of the reader's organization, recommendations can be given on which specific areas need to have processes established first, and which areas should be highest priority for process improvement.