Logic and Illogic in Engineering and Management

Illogic resulting from emotional thinking may be found at all levels of engineering. Typical instances are the NIH (not invented here) factor, wishful thinking, self-protection, and half-hearted compromises. Methods of the engineering supervisor or manager for filtering out the emotionally inspired illogic in order to reach clear decisions are presented. These range from defining the basic problem to making a balance sheet and weighing both tangible and intangible factors. Also discussed are some principles for removing the incentives for emotional thinking. One of the most prominent of these is the promotion of a desire to work for a common goal by organization which provides clear and nonconflicting responsibilities, and by increased identification with the company.