An evaluation of expert systems for software engineering management

The development of four separate, prototype expert systems to aid in software engineering management is described. Given the values for certain metrics, these systems provide interpretations which explain any abnormal patterns of these values during the development of a software project. The four expert systems which solve the same problem, were built using two different approaches to knowledge acquisition, a bottom-up approach and a top-down approach and two different expert system methods, rule-based deduction and frame-based abduction. In a comparison to see which methods might better suit the needs of this field, it was found that the bottom-up approach led to better results that did the top-down approach, and the rule-based deduction systems using simple rules provided more complete and correct solutions than did the frame-based abduction systems.<>