Network architecture for an automated service system

Present Service Systems are very primitive and time consuming where the customer has to first stand in the long queue to place their order and then have to wait to receive the order with uncertainty of amount of time to be spent on processing their order/task. This paper proposes an automated system that will enable customers to place the orders at public service systems in a timesaving manner; the customer just needs to take the end handheld device which can be any tablet or phone and order either online from home, etc. making use of the central repository or using the local server present in the premises. This will enable direct processing of the task and the payment can be done in an easy manner through the same end device. The system will have one main server connecting all the peers assuming more than one branch of the central system and also the local server to provide services to the user sitting in the System. The customer will now get the status of the task done as in how much is it processed and how much more time will it take, a digital menu to select the options and also option to pay from his card directly, hence saving a lot of time at every point.