IT on demand - towards an environmental conscious service system for Vienna (AT)

The presented project is aimed at developing strategies of turning the existing system into product service system (PSS) in order to stop the trend of shortening lifetimes of IT products and to significantly reduce the amount of waste out of this sector. A product service system consists of tangible products and intangible services, designed and combined so that they jointly are capable of fulfilling specific customer needs. It tries to reach the goals of a sustainable development, which means improved economic, environmental and social aspects. The goal of this project has been to offer customers in Vienna a service that would provide the same value as the purchase and ownership of a product and to explore the necessary conditions for creation of such service system in Vienna.