Towards an E-support framework for corporate governance in South Africa: A Business Process Management System approach

Corporate governance has been heavily criticized, because of failures of companies across the globe. In response to these failures, legislative and regulatory changes have been introduced. However, skeptics argue that compliance to these legislative and regulatory acts is costly and time consuming causing overregulation. Furthermore, these measures lack business value and there is no guarantee that adherence to these measures can be enforced. This paper presents an argument for the utilization of Business Process Management Systems (BPMSs) in support of good corporate governance. By applying Orlikowski's theory of “Technologies-in-Practice” as theoretical underpinning for the study and after collecting data from a BPMS vendor company and eight BPMS user companies in South Africa, a framework is proposed that explains the utilization of a BPMS in support of good corporate governance.