Software localization for Internet software, issues and methods

For use by a global audience, Web sites must be adapted to many local requirements. This article examines key issues in such adaptation (termed localization), considers the costs and specific aspects of software that must be localized, and presents an approach for analyzing and documenting software localization. The article is based on a review of relevant literature, meetings with localization industry representatives, and an ongoing participant observation in a global telehealth company. Examples from the company illustrate the localization issues and their possible outcomes or solutions.