Design your outcomes assessment process as an exercise in open-ended problem solving

In this paper, the authors present a way of representing the development of an outcomes assessment process as an exercise in open-ended problem solving, where asking the right questions and understanding your options play significant roles. The purpose of this presentation is to show that the existence of viable options for each question can lead to different designs for different cultures and organizations. While this paper is written for ABET/EAC accreditation, the basic principles may apply to ABET/TAC accreditation.