Integrating group decision and negotiation support systems with work processes

A major impediment to the adoption of negotiation and group support systems is that they are often developed as stand-alone applications and do not seamlessly integrate with tools that use everyday work process. In this paper, we discuss a group and negotiation support system that is embedded with work productivity tools and tools that support synchronous and asynchronous information exchange. Using a case study, we illustrate that the overhead involved in the use of GDNSS can be considerably reduced with our approach to integrating them with work processes.