Synching or sinking: global software outsourcing relationships

Global software outsourcing is the outsourcing of software development to subcontractors outside the client organization's home country, India is the leading GSO subcontractor, registering average annual growth of more than 40 percent over the last decade and developing nearly US$4 billion in software for foreign clients in FY 1999. Indian firms now develop software for nearly one-third of the Fortune 5002. The authors investigate the strategies that differentiate successful and unsuccessful value chain moves.