Writing as software development: making meaning before, after, and of the code

This paper presents some thoughts on redefining a technical writer's role in the software development process. It outlines ways in which writers can use their writing skills to collaborate with and add value to the HCI (human computer interaction) and software architecture functions. It also points to areas that writers need to explore further to discover the ways in which they can contribute meaningfully to information, and therefore product development throughout the life cycle of the software product. It uses real-life examples to illustrate ways in which writers can transform documentation from an item on the laundry list of deliverables into an effective design and development tool.