Creation, costs and management: the measure of full-service online learning

The paper defines the tools and operation of an operational Web-delivered, XML-generated online training system. It provides its development and operations costs and outlines how the instructor group and clients participate and how we then measure learning effectiveness. Our good news is that full-service training, featuring subject matter at the university level, with instructor support can be delivered for about $2.00 (US) per hour in a reliable and effective manner. Sophisticated new materials can be created for an additional $2.00 per user hour by re-combining student- and instructor-generated data from previous training. We review the courses from a student perspective and then explain the authoring processes and required software.