Safe Maintenance in Aviation Resource and Training (SMART) Center: maintenance resource management training for naval aviation over the World Wide Web

In 1999, the Naval Postgraduate School (NPS) School of Aviation Safety sponsored a Maintenance Resource Management (MRM) training for 17 squadrons located across the United States. It was hosted on the Safe Maintenance in Aviation Resource and Training (SMART) Center, which utilizes the technical capabilities of the World Wide Web to provide resources and training for the continuing education of aviation maintenance personnel. GSC developed the SMART Center through an FAA Office of Aviation Medicine Human Factors in Aviation Maintenance and Inspection program. The first MRM seminar was conducted in January of 1999 and involved civilian and military participants from around the globe. NPS with the support of GSC replicated this seminar for maintainers of the Fleet Logistics Support Wing, the Navy's organic passenger and cargo airlift organization. This paper reviews the training of Naval personnel in MRM on the Internet using the SMART Center.