Dynamic queue management mechanism for service enhancement in wireless intelligent network environment

This paper designs service logic and information flow for IN service enhancement, which increase call completion rates in a wireless intelligent network environment. In order to apply this logic to mobile services, we propose the dynamic queue manager applied call queueing service feature in the service control point (SCP). In the case of wireless IN service subscribers, the home location register (HLR) handles the supplementary service registration flags to notify the queue manager of the corresponding service subscribers mobility. In addition, we present the operation of the queue manager and the dynamic queue management mechanism, which dynamically manages the queue size based on the parallel server queueing model as the wireless subscribers roam the service groups due to their mobility characteristics.