How useful is old information?

We consider the problem of load balancing in dynamic distributed systems in cases where new incoming tasks can make use of old information. For example, consider a multiprocessor system where incoming tasks with exponentially distributed service requirements arrive as a Poisson process, the tasks must choose a processor for service, and a task knows when making this choice the processor queue lengths from T seconds ago. What is a good strategy for choosing a processor in order for tasks to minimize their expected time in the system? Such models can also be used to describe settings where there is a transfer delay between the time a task enters a system and the time it reaches a processor for service. Our models are based on considering the behavior of limiting systems where the number of processors goes to infinity. The limiting systems can be shown to accurately describe the behavior of sufficiently large systems and simulations demonstrate that they are reasonably accurate even for systems with a small number of processors. Our studies of specific models demonstrate the importance of using randomness to break symmetry in these systems and yield important rules of thumb for system design. The most significant result is that only small amounts of queue length information can be extremely useful in these settings; for example, having incoming tasks choose the least loaded of two randomly chosen processors is extremely effective over a large range of possible system parameters. In contrast, using global information can actually degrade performance unless used carefully; for example, unlike most settings where the load information is current, having tasks go to the apparently least loaded server can significantly hurt performance.