Mining tweets for education reforms

Microblogging and social networking sites have become a popular means of communication channels among internet users. They provide tools for people to voice their opinions. These sites contain vast amounts of opinionated data, leading to an increased growth in research on sentiment analysis and opinion mining. The study aims at using Twitter, a major and popular platform for microblogging and social communication, to conduct sentiment analysis. Real time data was automatically streamed using the Twitter API to collect the public's sentiments regarding education. A survey was also used to capture the public's opinions. The study will help overcome frustrations during implementation of education policies and reforms by taking into account the public's views and opinions.