A case study: developing a remote, rapid, and automated usability testing methodology for on-line books

Describes a case study of a usability test of an online engineering statistics handbook. The case study was conducted with two goals: to determine usability issues affecting the use of the handbook and to determine if a kiosk-based testing methodology would be feasible. The paper outlines the design of the experiment and describes the lessons learned, with respect to the design of online books and the design of kiosk-based tests for online books. The kiosk-based test was conducted twice. In the first instance, usability engineers were present to monitor the experiment. In the second condition, the design team monitored the experiment. The results from the two groups are compared.