Who can't get no satisfaction? reactions to medical information system training

This paper presents the results of a questionnaire given to a group of Medical Information System (MIS) users concerning their perceptions of the training they received. The questionnaire focused on perceived adequacy of the training received and felt competence utilizing the MIS after training. A variety of information gathered from the MIS users prior to and shortly after training was also related to perceptions of training. These results indicate that the employees who were more satisfied with their training were subsequently more positive toward the MIS and toward the changes the MIS created in their jobs. Users who were high on Cognitive Structure (a personality measure) indicated that they wished to have more training, but felt competent at work ing with the MIS. The more educated employees perceived themselves as being more competent at working with the MIS.