ICT Solutions for the OR.C.HE.S.T.R.A. Project: From Personalized Selection to Enhanced Fruition of Cultural Heritage Data

This work discusses the ICT solutions designed and developed within the OR.C.HE.S.T.R.A. Project. The mission of such an industrial and experimental project (Organization of Cultural Heritage and Smart Tourism and Real-time Accessibility) consists in developing some technological solutions for tourists and inhabitants aimed at appraising the cultural heritage of the historic centre of Naples. The project is based on a Social Innovation approach where services are created engaging all the possible actors in an ecosystem oriented to Smart Culture and tourism (companies, research groups and final users). Thus, in this work some innovative solutions in the cultural heritage domain are promoted and described in order to improve at the same time both the cultural knowledge to offer to different kinds of users (for instance tourists, citizens and researchers) and its learning and its preservation and protection as well. More in detail, we describe how our developed system is able to assist users before visiting the city, by suggesting them the most interesting places to see according to their preferences, and during the visit as well, in order to make the trip more interactive and enjoyable.