Perceived and Actual Role of Gamification Principles

Although gamification has successfully been applied in office scenarios, it remains unclear how employees really feel about the introduction of a gamified system at their workplace. In this paper, we address this issue from two directions. First, we present the outcome of an online survey where we analyze users' opinion about gamification in a workplace environment. Then, we analyze the interaction logs of a re-designed gamified enterprise book marking system to compare the employees' subjective perception of gamification with their actual behavior when using a gamified system. Results indicate that there is a strong relationship between employees' perception of gamification and their actual interaction with such system.