INTFO: corporation integrated multimedia intelligent assistant for field operators. An overview [power system control]

The INTFO project aims at developing a flexible multimedia application running cooperatively on corporate information systems and on portable (mobile) personal computers to organize and improve the efficiency of power system operators performing every-day activities in the field. It will help: electric utility company operation managers to organise and distribute the necessary tasks between the operators; and field operators by providing guidance and assistance in the inspection, maintenance, operation and modification of equipment, using multimedia (voice register, photographs), geographic and alphanumeric data and procedures.