Evaluation of e-learning application system performance based on the users' perceptions

The use of IT applications in teaching and learning had changed the way students learn using e-learning which was more modern, effective and efficient. This paper will explain the result for e-learning system performance evaluation based on faculties and students perspective using the Web-Based Evaluation model of E-Learning system. Number of samples used in this study were 348 students and 270 lecturers who use e-learning system namely Binusmaya. Results obtained from this study were the characteristics and problems of e-learning systems that were complained by users as well as an alternative solution to solve these problems and suggest some recommendations.