Ten Reasons Why IRIS Needed 20:20 Foresight: Some Lessons for Introducing Biometric Border Control Systems

This paper describes ten lessons that programs should consider when introducing innovations to automatically identify and verify the eligibilities of travelers as part of border control and customs processes. These lessons are drawn from focus group discussions comprising former members of IRIS program. We argue that these and similar lessons should be incorporated into a systematic methodology to stimulate collaboration between designers and stakeholders in order to improve complex decision-making regarding the value of introducing innovations for controlling borders.