An experience in setting-up a configuration management environment

Configuration management (CM) is widely recognized as one of the most important practices that have to be established for developing software in an ordered and controlled way. Despite this, the process of setting-up CM has obtained till now very little attention. This paper reports the lessons learned in establishing CM at SIA (Societa Interbancaria per l'Automazione), the organization in charge of running, developing, and maintaining the National Inter-bank Network of Italy.