Analyzing user interaction logs to evaluate the usability of Web applications

In this paper we describe a usability study carried out using the WebHint method to analyze the usability of four Web applications. The method is based on remote and automatic capture, and semi-automatic analysis of users interaction. The experiment and its results show how the method can be used for analyzing the behavior of users interacting with online applications, in order to obtain a comprehensive view about the usability of these applications.