Serious gaming for sustainable manufacturing: A requirements analysis

In corporate environments, there is a growing interest in deploying serious games to support training and more specifically competence development. The goal is the acquisition of soft-skills (e.g. negotiation, leadership, and identification of weak signals) and complex competences which are needed in emerging fields such as Sustainable Global Manufacturing. Sustainability combines environmental, economic, and social dimensions and is considered to be a complex and hard to learn subject needing a lot of experience to create competence. Therefore, the construction of a serious game to support the generation of such competences is not trivial and must be founded on a sound requirements analysis. The aim of this paper is to present relevant findings from the requirements analysis phase for developing a serious game scenario for a technology-enhanced learning platform called TARGET. The target audience is composed of master grade students of business administration and young professionals employed in medium level management positions. The methodology for requirements elicitation is based on the Volere template combined with subject matter experts' interviews.