Plenary talk: Enterprise telecom expense management

Research shows that Fortune 500 companies spend 3.6% of their top line revenues on telecommunications expenses. In the TEM space, Enterprises top challenges are visibility and improved asset and services management. Enterprises are forfeiting 12% to 18% if they do not have a proactive approach to cost management that leverages technology. Bills, Inventory and Contracts are the most critical components that need to be closely monitored and efficiently managed to control the telecom expenses. In this talk, we will discuss how to identify the spending leakages, bill management, contract management, assurance management, provisioning management, inventory management, reporting and analysis, and technological challenges in implementing the expense life cycle management solutions. Eastcom being a pioneer in universal cost optimization solutions provide both managed as well as professional services to bring significant savings to enterprise telecom expenses. He will briefly discuss about the TELCAAP, CCAAP and Costimiser solution and conclude the talk with a case study.