A referencial model for small companies of development software

This article has as intention to present a proposal of a reference model for software development directed to small companies. Although the importance that represents the small companies who development software in Latin America, the fact of not to have models for its real necessities, has servant serious difficulties to improve its processes and also, in the quality certification. In this direction and as contribution is proposal a reference model and as form to validate the proposal, a case is presented in which the model was used as reference in a Brazilian company, pledged in the certification of the quality model MPS.Br.