Increasing organization efficiency through software architecture: Case study of the JTF-GNO

The Joint Task Force Global Network Operations (JTF-GNO) center is a subset of the Defense Information Systems Agency that is directly in charge of the security and architecture of the Department of Defense Global Information Grid. Since the inception of the JTF-GNO, the architecture has continually changed due to technical advances and increasing security concerns. Although many new systems have been added to increase efficiency, ad-hoc processes remain that should be automated and added to the overall architecture. Many new software technologies can be utilized in order to streamline current processes. The first part of this paper will lay out the architecture that is currently in place. This will include the systems in place that process machine and human generated reports from all subordinate units and agencies, and the systems used to present this data and report it to the Strategic Command. Once this architecture is presented, pieces found that are manual or ad-hoc will be examined to determine if they can be automated. Finally, an architecture will be presented as a “way ahead” for the JTF-GNO that will aid in increasing the efficiency and effectiveness of the JTF-GNO center.