Process support for context-based adaptations in a collaboration environment

Making collaborative work environments fit the needs of changing collaboration situations is currently supported by collaborative tailoring or customization approaches requiring end-users to actively take initiative of tailoring or customization. We propose to avoid this overhead by (1) context-based adaptations of collaboration environments and (2) supporting a process model guiding the interaction among users when dealing with context-based adaptations. Design requirements for supporting technology needed to perform such interactions in a distributed team are derived from this process model. Pluralistic usability walkthroughs with a prototype implementation of our approach show that end-users can use our approach to deal with context-based adaptations and assess it as beneficial.