Supporting a Mobile Workforce

The mobile workforce has transformed the business world. Today's business climate demands a mobile workforce that can provide customer services anytime, solve problems on the go, and stay connected anywhere. As businesses look to do more and encourage the best from their workforce, flexible, on-demand access to information has become a requirement. Enterprises should manage mobility with the same rigor as other IT disciplines-that is, by employing mature corporate processes, applying effective tools, and following best practices.