A software process management system considering workers' workload

Workers in software projects are usually engaged in main development and other work, concurrently. Other work might put pressure on the schedule of the whole project. Therefore an order to manage the whole project appropriately, not only the main development work but also other work should be dealt with as management objects. The paper clarifies a framework to support various types of work and different granularity of processes in an integrated manner and shows the behavior of the system using an example. This framework enables appropriate process management of the whole project by taking into consideration workers' workloads (who is doing what activity at what workload at what time).