Intelligent agents extend knowledge-based systems feasibility

Episodic classification problems are the transient responsibilities of the knowledge worker—growing and then receding in importance over time. Typically, episodic classification problems do not conform to traditional expert system solutions, and they require specialized architectures to offer decision support and increased span of control for those individuals whose task is expediting the problems. This paper describes a system for addressing episodic classification problems, giving appropriate functional and technical detail, and continues by illustrating the effectiveness of the system through a case study of use of the system.