Knowledge management process and new product development performance in a Malaysian research and development organisation

New product development is a necessity for organizations to remain competitive and stay abreast of competition. However, in order for these initiatives to be successful, it is exigent that the factors that contribute to superior new product development performance are identified. With the use of surveys and a census sampling approach within an R&D organization in Malaysia, this study provides empirical evidence on the relationship and influence of both knowledge management process and new product development strategy on an organisation's new product development performance. The findings of this study are useful to product development engineers and researchers as it provides insights on the issues to be examined in such endeavours.