Reliability, Democracy, and Man in Systems

The paper discusses the question of man's value in systems and why the topic has arisen. Personnel impact on reliability of man-machine systems is discussed. What is presently being done, what remains to be accomplished, and methods for improving the reliability of people in systems are outlined. Suggestions for making use of man's inherent reliability to improve systems lead to a discussion of how management can enhance man's contribution to the reliability of the system in which he operates. A discussion of cost of this effort completes the presentation.