SIMPROCESS III: object-oriented business process simulation

SIMPROCESS III combines the principles of business process re-engineering, the power of simulation, and the clarity of animated graphics to help understand and predict the consequences of proposed changes to business systems. SIMPROCESS III is designed to answer questions quickly-with no programming. You pose a question, graphically configure a model, run the simulation, and reach conclusions. You then run the model with proposed changes to close in on the system configuration that best suits your needs. This paper describes who should use SIMPROCESS III, the types of systems SIMPROCESS III can model, and how a model is constructed.