A Model-Driven Development Approach Focusing Human Interaction

Human interaction like entering some data, making decisions etc. has to be dealt with as an integral part of today's business processes and the supporting IT likewise. Hence, human interaction leads to an increased complexity in software development and software systems. Current business- and model-driven development approaches provide promising means to deal with this complexity. Diverse aspects of the business process and the supporting software system are captured in models and automatically transformed to the source code of a desired platform. In the context of human interaction however, there remains a lack of precise models for specifying human interaction aspects. Thus, an extensive manual development and configuration effort is necessary leading to expensive software, badly configured interfaces and frustratedusers. In this article, we therefore demonstrate a model-driven development approach focusing on human interaction as an integral part of business processes and software systems likewise. A case study fortifies the applicability of our approach.