Assuring the dependability of telecommunications networks and services

Service dependability is defined as comprising reliability, availability, maintainability, and survivability, and the service dependability management process is addressed. A description is given of a service dependability management process intended to assure high-quality telecommunications services for ISDN, intelligent network, common channel signaling, broadband service capabilities, and other new network service concepts. Techniques for assessing network dependability are briefly considered.<
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