Lessons learned by building and using Scrutiny, a collaborative software inspection system

This is an experience report describing the results of a project to build and introduce an experimental CASE tool into a software engineering organization. The tool is Scrutiny, a CSCW system used to manage and facilitate the performance of software inspection and review by geographically separated teams. We describe Scrutiny and the lessons learned while building it and introducing it. The lessons learned are characterized as tool introduction, process, and user interface issues.<
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