Manufacturing Microwave and RF Test Equipment To Meet The Requirements of ISO 9002

ISO 9002 specifies quality system requirements which must be met in order to demonstrate a supplier's capability to control processes that determine the acceptability of products supplied to a customer. These requirements are designed to detect and prevent any non-conformity during manufacturing and installation. In practice, ISO 9002 requires a supplier to establish the intent, implementation, and effectiveness of their quality system. The quality system includes all procedures, personnel, and resources involved in insuring that products meet their published specifications. The Microwave Instrument Division (MID) of Hewlett-Packard Co. achieved ISO 9002 registration in April, 1993. This paper explains how registration was achieved, with special emphasis on the testing of products.