Multimodal User Input to Supervisory Control Systems: Voice-Augmented Keyboard

The use of a voice-augmented keyboard input modality is evaluated in a supervisory control application. An implementation of voice recognition technology in supervisory control is proposed: voice is used to request display pages, while the keyboard is used to input system reconfiguration commands. Twenty participants controlled GT-MSOCC, a highfidelity simulation of the operator interface to a NASA ground control system, via a workstation equipped with either a single keyboard or a voice-augmented keyboard. Experimental results showed that in all cases where significant performance differences occurred, performance with the voice-augmented keyboard modality was inferior to and had greater variance than the keyboard-only modality. These results suggest that, current moderately priced voice recognition systems are an inappropriate human-computer interaction technology in supervisory control systems.