Operational personnel teamwork: comparative investigations in the USA and Russia

The results of the comparative surveys of operational personnel performed both in the USA and in Russia for design and development of teamwork training programs are presented. Some collateral tasks are to be solved; the insertion of additional blocks in the team structure the need for which became evident during comparison; the determination and analysis of supplemental (adjacent) functions performed by operators; and the correction of the list of problems encountered by operational teams. Teamwork training should develop not only the skills for operational decisions but also the ability to arrange relations with supervisors and managers and to organize cooperation with other shops' personnel.<
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