The Internet Experience: Getting Conceptual about Interface Design

In previous papers, we discussed the importance of tasks in user interface design and the need to focus on how users think about their tasks when they're using an application. It's time to get more detailed about what this means and contemplate how designers can use these general considerations as the foundation for designs and interfaces. Using iTunes and CD Spin Doctor as examples, the author examines conceptual models and how to use them when designing an application's interface