A data warehousing environment to monitor metrics in software development processes

Software organizations follow capability models in order to aggregate quality to their processes and products. Process measurement and analysis are key issues, but their implementation must consider that there is an enormous diversity in how projects are developed, even in the same organization. This work introduces a data warehousing environment to support the implementation of a measurement program in an organization currently certified as CMM Level 2. The environment addresses in an integrated manner three key issues: 1) data capturing, considering various types of heterogeneity; 2) the integration, transformation and representation of project quantitative data according to a unified and centralized organizational view; and 3) analytical functionality allowing process monitoring.