A systems approach to evaluating the impact of technician training

Performance technologists have known for years how to measure the performance of individuals in semiconductor manufacturing fabs. The ability to measure this performance allows them to evaluate the impact of the training and performance interventions they prescribe to resolve performance problems. Unfortunately this ability has not existed due to limitations in existing manufacturing execution systems and the ability to modify these systems has been out of their sphere of influence. Intel's introduction of a new MES and its stated goal of greatly increasing the automation level of its new 300 mm fabs provided an opportunity for a team to incorporate the changes in the automation systems and database schema to allow such a system to be built. This paper outlines the design specifications and rationale for such a system