Enterprise wide development: a survey of critical factors for coordinated development in complex organizations; what development managers consider

This paper describes critical factors for coordinated enterprise and IS/IT development and change in complex organizations in Sweden. These factors represent an answer on the crucial question: Why is coordinated development of enterprise and IS/IT difficult today? The survey is based upon in-depth interviews and concentrated workshops which present a current and qualitative view upon this area. Twenty persons representing different development management roles from six large organizations with complex operations have participated. Responses relate to two main questions, which concern the problem generating factors and to what degree these are critical. The factors have been categorised into nine subject areas and certain factor groups within each area. A vast number of statements are included in the material. In workshops, with invited experienced development managers, the responses were prioritised individually with regard to critical factors for coordinated enterprise and IS/IT development. The result is a set of critical factors reflecting priorities of development managers in Sweden today, which can guide us in further research in management of coordinated enterprise and IS/IT development.