Big data and E-government: A review

Rapid moving in the technology and the need to respond to the massive changes in the big data create another challenge for the government to make the deal with a huge amount of data easier and to implement effectively multi-channel platforms for digital transformation. The need for technology such as social media, e-participation tools and new models of open data to generate big data also have added to these challenges, in addition to the slow adoption of the public sector and citizens for these new concepts of openness and effective interaction through electronic technology. For citizen's improvements the e-participation processes, government innovations, and citizen satisfaction governments need to enhance the collaboration and engagement. As well, it needs to improve the value that delivers inside and outside of government sectors also satisfies the citizens' demands for better services by collecting data from citizens' activities. When e-government utilizing the big data technologies, which offers a new effective technology to provide interactive services, the e-government will be more than just a big and more than just a data. The term of “Big data” must be used in e-government. In this paper, the authors explore a review in big data issues that applied to e-government as well as challenges and issues facing these agencies and proposed a possible solution for the challenges of implementing big data in e-government. Most of the recently published papers clearly show that the challenges are difficult and the growing in terms of big data is increasing exponentially.