Assessment of smart city implementations

Urban access regulation turns out to be a strong instrument in shaping the fleet in urban zones and change user mobility behavior. A number of successful deployments prove it to be an effective tool in urban politics. The most important applications are Low Emission Zones, Urban Road User Charging and Park Pricing. However, a success is not guaranteed as many factors have to coincide that a zone regulation does not only achieve the desired aspect but is also accepted by the citizens. A structured approach with performance indicators is described in this paper, in which certain categories of the application are systematically questioned and turned into countable and measurable parameters. As a use case, the recently introduced Istanbul Smart Parking underwent an assessment “from outside” in order to demonstrate working with the performance indicators.