Touch based digital ordering system on Android using GSM and Bluetooth for restaurants

Technology has entered almost every field in our life, but still its effect is not yet that evident in the food industry, especially the food serving outlets including restaurants, hotels. Even today, most of the restaurants in India follow the traditional pen and paper method to take orders from customers, which wastes a lot of time of both, the customer and the restaurant. This work aims to substitute the traditional pen and paper method by automating the food-ordering process in restaurant and thus improving the dining experience of the customer. This paper proposes an automated system that uses wireless communication, a centralized database, and an android application to place the order without even waiting for a waiter. The android application installed in the touch screen device, fitted at the table, contains all the menu details with pictures of each item. The ordered details are wirelessly sent to the chef and the cashier. The manager has his own android application that is used to update the menu that updates the central database, view and manage table wise customers' orders, and receive feedbacks from the customer. This system improves efficiency and accuracy for restaurants by saving time, eliminating human errors, getting customers feedback. As the system is automated, it becomes economical even from restaurants point of view, as it reduces manpower and it just requires one time investment in installing the devices at tables.